Banin offers a wide array of implementation and technical services for Avaya products. Our capabilities and expertise have been developed through years of experience. Offering global reach with US based resources, Banin’s capabilities are focused on the issues and needs most important to our clients.

PROVISIONING:
- New Installations
- Platform Upgrade, including to VMware
- Base Load upgrade
- CUE upgrade
ACD Additions
Avaya 3rd Party Interface/Connectors Data Migration
Dial Plan Changes
Dictionary Additions and Changes
DNS and NTP Services that impact the CMS
DSA Changes
Flatten, Consolidate, and Extend
HA Historical Data Synchronization
IP Address Change for CMS
IP Address Change for Data Feed Redirect
Link Administration
Miscellaneous CMS support
Network Backups
Network Printer Administration
OVA Deployment & Support
Pseudo ACD Creation and Loading
REPORTS:
- Custom Report Creation
- Standard Reports Review
Route Table Entry with NIC Administration
Timetable creation or modification
Training - CMS Supervisor & CMS Administration